We are Covid-19 Secure
Updated: 4 July 2020
We know you are itching to get out and make the most of London.
Get your London tours booked inbecause we are good to go!
The health of our customers and staff is our top priority. We have put special measures in place to keep all our guests safe both during your private event.
We hope you understand we have had to limit the number of private tours and reduced the number of people on our private tours in order to provide the safest service.
- only 100% outdoor private tours available
- masks to be worn by attendees + 1m distance or no masks + 2 m distance
- groups of 6 people maximum
- social distancing to be practised
The 'We’re Good To Go' Industry Standard mark means our business has followed government and industry COVID-19 guidelines, has a Risk Assessment in place and a process to maintain cleanliness and aid social distancing.
Social Distancing - Guests will be from one household / support bubble. Wearing face masks for our tour guides while delivering an easily audible tour / treasure hunt is impractical. Guests are requested to wear face masks whilst keeping a safe distance 1 metre from your tour guide / treasure hunt host. If face masks are not worn by guests, a distance of 2 metres in requested.
Wellness Checks - Our tour guides receive daily wellness checks to ensure they are healthy and symptom-free. If you, anyone in your group or your tour guide is experiencing symptoms, we will work directly with you to reschedule your tour/treasure hunt or provide a gift card which will be valid for 2 years from the date of cancellation.
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